This Privacy Policy describes how FYH Peptides LLC ("we", "us", "our") collects, uses, and protects your information when you visit https://fyhpeptides.com (the "Site") or place an order.
1. Information We Collect
We collect the following types of information:
- Order information: name, shipping address, email, phone number, and the products you order.
- Customer representations: your stated affirmations that you are 21+ and purchasing for research use only.
- Payment-related information: we do not accept credit card payments and do not store card data. Bank transfer or alternative payment instructions are exchanged via email; we retain confirmation of the payment method and transaction reference.
- Technical information: IP address, browser type, device information, pages viewed, and time of visit, collected automatically via standard server logs.
2. How We Use Your Information
- To process and fulfill your orders.
- To verify buyer eligibility (21+ and research-use representations).
- To communicate with you about your order, shipping status, and customer-service issues.
- To prevent fraud and comply with applicable law.
- To improve the Site and our research-product catalog.
3. Sharing of Information
We do not sell or rent your information. We share information only with:
- Shipping carriers (USPS or equivalent) to fulfill your order.
- Service providers that operate our hosting, email, or analytics tools, under confidentiality obligations.
- Law-enforcement or regulators where legally compelled (subpoena, court order, valid request from a regulatory authority).
4. Cookies & Tracking
We use local storage to remember that you have completed the 21+ age verification on your device. We may use basic analytics cookies to measure aggregate Site usage (page views, referrer). We do not use cross-site advertising cookies.
5. Data Retention
Order records are retained for at least seven (7) years, as required for tax and business-records purposes. Server logs are typically retained for 30–90 days.
6. Your Rights (US Residents)
If you are a resident of California or another U.S. state with consumer-privacy legislation, you may have rights to:
- Request access to the personal information we hold about you.
- Request deletion of your personal information, subject to legal retention exceptions.
- Opt out of the "sale" or "sharing" of personal information (we do not sell or share for advertising).
To exercise these rights, contact us via the Contact page. We will respond within the timeframe required by your state's law.
7. Security
We use industry-standard measures (HTTPS, hashed passwords where applicable, restricted internal access) to protect your information. However, no method of transmission or storage is 100% secure; you use the Site at your own risk.
8. Children's Privacy
The Site is not intended for anyone under 21 years of age, and we do not knowingly collect information from minors. Any user who indicates they are under 21 will be denied access.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.
10. Contact
Questions about this Privacy Policy? Contact us via the Contact page.